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Eating and drinking

We suggest you do not eat a heavy meal with 2/3 hours of a treatment. Do eat something light such as a sandwich or some breakfast if the treatment is in the morning within 2 hour before the treatment.  Avoid the consumption of alcohol on the day of a treatment. Drink plenty of water before and afterward.
Painkillers can mask the signs of pain so you may wish to avoid taking them before a treatment so you can give feedback to the therapist regarding the level of pressure being applied.

Modesty issues

Therapists are well trained in the “art of draping” which means that they keep you covered and comfortable at all times except for the area of the body they are working on. Before the service begins, the therapist will leave the treatment room while you get under the sheet for a facial, or massage. At the conclusion of the service, the therapist will leave the room for you to change and wait for you outside. You may dress down to your comfort level, completely undressing is not necessary.

Medical Conditions

​Please inform your therapist of any medical conditions or medication you are taking before the start of your treatment, this should take place at the consultation process.  Depending on the condition, approval from your GP may be required. If you are under a doctor’s care, it is strongly advised that you received a written recommendation for massage prior to any session.  It is your responsibility to inform the therapist of any changes to your health and medical conditions.

I have a skin condition, should I get a massage?

MAYBE NOT. Is it contagious? Massage therapy is contraindicated (unadvisable) for contagious skin conditions. Other conditions which massage is contraindicated include acute sunburn, acute skin lesions, open sores, infectious rashes, athletes foot. Please call ahead and consult with your massage therapist before coming in if you are suffering from a temporary or chronic skin condition. If you have a skin irritation or allergy to commonly used massage lotions, please bring your own lotion for us to use. Although our lotions are hypoallergenic, they main contain nut and plant extracts.


Minors (all clients under the age of 18) can only receive a massage with written parental/legal guardian consent. In collaboration with the consenting adult and child, the massage therapist will assist in establishing goals for the session(s). The parent/legal guardian MUST be present at all times during the massage session.

Knowing what to wear?

We suggest you wear comfortable clothing. Please do not wear anything delicate as the oils used could damage them.
Please wear underwear for treatments to protect your modesty at all times. Shorts are recommended for the sports massage for both male & female, especially if we are treating legs.

How or what will I feel afterward

Occasionally, you may experience reactions when the body begins its self-healing process and elimination of toxins. These reactions may include:

  • Feeling dizzy
  • Have a headache or notice changes to your energy levels, digestion or sleep patterns.
  • You may also feel the need for more frequent visits to the toilet.
  • Runny nose and / or cough.
  • Slight rash as the skin rebalances.
  • Perspiration – another way that the body can excrete waste.
  • Conditions which have been suppressed may flare up temporarily before they heal.
  • Deep sleep or difficulty sleeping and vivid dreams.

These reactions are only temporary and should clear within 24 – 48 hours. They are positive signals that your body has responded to the treatment and is balancing itself.  If signs last longer than 48 hours please contact your therapist.